92rbet Privacy Policy

92rbet ("the Operator", "we", "us" or "our") operates the online betting and live casino Platform accessible at https://92rbet.cam (the "Platform"). This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It applies to all users of the Platform worldwide, including users located in Pakistan and other jurisdictions where the Platform is accessible.

92rbet is committed to protecting your personal data and to processing it in a manner that is transparent, fair and consistent with applicable data protection principles. We collect only the data that is necessary to operate the Platform, fulfil our legal obligations and deliver a safe user experience. We do not sell your personal data to third parties for marketing purposes.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your overall use of the Platform. Capitalised terms used but not defined in this Policy have the meanings given to them in the Terms & Conditions.

In this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that identifies or can be used to identify a natural person, directly or indirectly — including name, email address, date of birth, IP address, device identifiers and payment details.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer or deletion.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this context, the Operator of the 92rbet Platform.
• "Data Processor" means a third party that processes Personal Data on behalf of the Data Controller, such as a KYC verification provider or payment processor.
• "KYC" means Know Your Customer — the identity, age and source-of-funds verification process required by the Operator.
• "Cookies" means small text files placed on your device when you visit the Platform, used to store session information and usage preferences.
• "User" means any individual who accesses or uses the Platform, whether registered or not.

We collect the following categories of Personal Data from you or about you in connection with your use of the Platform:

We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is strictly required for identity verification under KYC obligations.

We collect Personal Data through the following means:

We process your Personal Data on the following legal bases, as applicable to the jurisdiction in which the Operator is licensed and to recognised data protection principles:

• Contractual Necessity: Processing is necessary to perform our contract with you — to create and maintain your Account, process deposits and withdrawals, and deliver the Platform's betting and gaming services.
• Legal Obligation: Processing is required to comply with applicable law — including KYC, Anti-Money Laundering (AML) obligations, age verification requirements and record-keeping duties under the Operator's licensing jurisdiction.
• Legitimate Interests: Processing is necessary for the Operator's legitimate interests — including fraud prevention, security monitoring, platform analytics, responsible gambling compliance and dispute resolution — provided those interests are not overridden by your rights.
• Consent: Where processing is based on your consent (for example, marketing communications), you have the right to withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

We use your Personal Data for the following purposes:

• Account Management: To create, verify, maintain and close your Account, including processing login sessions, password resets and account preference updates.
• Service Delivery: To process deposits and withdrawals (displayed in PKR), settle bets, credit Bonuses, and provide access to all Platform features including cricket betting markets, live casino and sports wagering.
• Identity Verification (KYC): To verify your identity, age and source of funds in compliance with AML obligations and the Operator's licensing requirements.
• Fraud Prevention & Security: To detect and prevent fraudulent activity, collusion, money laundering, account takeover attempts and other prohibited conduct on the Platform.
• Responsible Gambling: To monitor betting patterns that may indicate problem gambling, enforce deposit and loss limits you have set, and administer self-exclusion and time-out requests.
• Customer Support: To respond to your enquiries, complaints and dispute submissions, including records of live chat sessions and email correspondence.
• Platform Improvement: To analyse usage patterns, improve the Platform's mobile performance (particularly relevant for Pakistani users on 4G networks), and develop new features and markets.
• Legal Compliance: To fulfil record-keeping, reporting and audit obligations under the Operator's licensing jurisdiction.
• Marketing Communications: Where you have consented, to send you promotional emails or notifications about Bonuses, new markets or Platform updates. You may opt out at any time.

We do not sell your Personal Data to third parties. We may share your data with the following categories of recipients only where necessary and subject to appropriate data-processing agreements or legal obligations:

KYC and AML processing are a mandatory part of operating a licensed betting platform. The Personal Data we collect for KYC purposes — including your CNIC or passport, proof of address, selfie images and financial transaction records — is processed for the following specific purposes:

• Confirming that you are at least 18 years of age or the higher minimum required in your jurisdiction.
• Verifying that your registered identity matches your payment method identity (to prevent third-party transactions and money laundering).
• Screening your identity against relevant sanctions lists and fraud-prevention databases.
• Complying with the AML and counter-terrorism financing requirements under the Operator's licensing jurisdiction.

KYC documents must be uploaded exclusively through the Platform's secure HTTPS verification portal. Never send identity documents via email, unsecured chat applications or any other unencrypted channel. You must not alter, obscure, crop or falsify any document submitted for KYC — doing so constitutes fraud and may result in Account termination and referral to relevant authorities.

KYC data is retained for the period required by the Operator's licensing jurisdiction — typically a minimum of five years from the date of your last transaction or Account closure, whichever is later. See Section 10 for full data retention details.

The Platform uses Cookies and similar technologies to operate sessions, remember your preferences, analyse traffic and detect fraudulent behaviour. The following categories of Cookies are in use:

• Strictly Necessary Cookies: Required for the Platform to function. They enable session management, login persistence and security features. These Cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: Store your preferences such as language settings, display options and device type. They improve usability, particularly for mobile users in Pakistan accessing the Platform on varying network conditions.
• Analytics Cookies: Collect anonymised or aggregated data about how users interact with the Platform — pages visited, session duration, click patterns. This data is used to improve Platform performance and content.
• Security Cookies: Used to detect and prevent fraudulent activity, account takeover attempts and automated bot interactions with the Platform.

Most web browsers allow you to control Cookies through browser settings. Blocking strictly necessary Cookies may prevent the Platform from functioning correctly. For more information on managing Cookies, refer to your browser's help documentation.

We retain Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as general guidance:

At the end of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with the Operator's data destruction procedures.

The Operator takes the security of your Personal Data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, disclosure or destruction. Security measures include, but are not limited to:

• SSL/TLS encryption of all data transmitted between your device and the Platform.
• Encrypted storage of sensitive Personal Data including identity documents and financial records.
• Role-based access controls restricting staff access to Personal Data on a need-to-know basis.
• Two-factor authentication options available to Users to protect Account access.
• Regular security audits and penetration testing of the Platform infrastructure.
• Incident response procedures governing notification and remediation in the event of a data breach.

No data transmission over the internet is entirely secure. While we employ industry-standard security practices, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for notifying us immediately if you suspect unauthorised access to your Account.

Subject to applicable data protection law and the Operator's legal obligations (including AML and KYC retention requirements), you may have the following rights in relation to your Personal Data. To exercise any of these rights, contact us via live chat or at [email protected].

We will endeavour to respond to all valid rights requests within a reasonable timeframe. Some requests may be subject to identity verification before they are processed.

The Platform is strictly for adults aged 18 or older — or the higher minimum required by the Operator's licensing jurisdiction. We do not knowingly collect Personal Data from individuals under the applicable minimum age. If we become aware that a minor has registered an Account or submitted Personal Data, we will close the Account immediately and delete the associated data as soon as practicable, subject to any legal obligations that require its retention.

Age verification is conducted as part of the KYC process. If you believe a minor has accessed or attempted to access the Platform, please contact our support team immediately via live chat. The Platform intentionally does not target individuals under 18 and makes no attempt to collect data from minors.

The Operator and its Data Processors may store and process your Personal Data in jurisdictions outside Pakistan or your country of residence. These jurisdictions may have data protection laws that differ from those in your own country.

Where Personal Data is transferred internationally, the Operator takes steps to ensure that an adequate level of protection is applied, consistent with the data protection principles set out in this Policy. This may include relying on standard contractual clauses, data processing agreements or other recognised transfer mechanisms.

By registering an Account and using the Platform, you acknowledge that your Personal Data may be transferred, stored and processed in locations outside Pakistan. If you have concerns about international data transfers, please contact us at [email protected].

We may update this Privacy Policy from time to time to reflect changes in applicable law, our data-processing practices or the Platform's features and functionality. The effective date of the current version is displayed at the top of this page.

Where a material change is made to this Policy, we will take reasonable steps to notify you — for example by displaying a notice on the Platform or sending a notification to your registered email address. Continued use of the Platform following publication of an updated Privacy Policy constitutes your acknowledgement of the updated terms.

We recommend that you review this Privacy Policy periodically to stay informed of how we handle your Personal Data. If you have any questions about a specific change, please contact our support team.

If you have any questions, concerns or complaints about this Privacy Policy or the way we handle your Personal Data, please contact us using the following channels:

This Privacy Policy was last reviewed and updated on 1 January 2026. All previous versions of this Policy are superseded by this version.